OFFICE &
CALL CENTRE CASE STUDIES DSE Assessment & Airborne monitoring
Nationwide
property & financial group
Our client operates 1300 employees at 130 offices across
Southern England / London sites. We implemented:
An
initial guidance programme for senior management
with detailed audit reporting of all company
sites and procedures
Asbestos
management with airborne monitoring sampling
regime
Method
planning, with planning for change
We
prepared bespoke company Policies and all written
procedures
Training
to achieve practical compliance
Assistance
and guidance for senior management throughout
and on-going advice and support
In addition to safety auditing each
office and providing levels of training for all people
within the company, we also provided Asbestos auditing,
sampling, and management register coordination, and training
for contractors in asbestos awareness.
DSEAssessments
ERGONOMIC
DESIGN PROJECT
Computer
software design and support group
Our client is based at three offices across the UK and
Europe. The project was used to determine the safety management
of their call centres across the UK from the head office
in Southern England. As part of our management package
we provided:
Call centre
management advice
Lone working
procedures
Display
and computer DSE assessment
Training
of safety managers
Support
package for 24 hr. support
Safety
policy and procedure writing
Fire assessments
Advice
on Construction (Design Management) projects
Typical hazards: Office, Lone working,
and violence and fatality potential at remote work sites.
We also addressed intensive call centre DSE activities,
money handling and latterly, stress management.DSE
Assessment and Airborne monitoring
